Privacy Policy
Last updated: April 24, 2026
1. Overview
Shepard AI ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our AI services. We handle all data with the same personal accountability that defines our client work.
2. Information We Collect
We collect information that you provide directly to us, such as when you fill out our contact form, book a consultation, or communicate with us via email or WhatsApp. This may include your name, email address, phone number, company name, and any details about your business needs. We also automatically collect certain information when you visit our website, including your IP address, browser type, operating system, and pages viewed.
3. How We Use Your Information
We use the information we collect to respond to your inquiries, schedule consultations, provide our AI services, improve our website and offerings, and communicate with you about updates or relevant content. We do not sell your personal information to third parties. Any data shared with AI model providers (such as OpenAI) during service delivery is handled under strict confidentiality agreements and used solely for delivering the services you requested.
5. Data Security
We implement a variety of security measures to maintain the safety of your personal information. Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems and are required to keep the information confidential. All sensitive information you supply is encrypted via Secure Socket Layer (SSL) technology.
6. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. For client project data, retention periods are defined in individual service agreements. You may request deletion of your data at any time by contacting us.
8. Your Rights
Depending on your location, you may have certain rights regarding your personal information, including the right to access, correct, delete, or restrict processing of your data. You may also have the right to object to processing and the right to data portability. To exercise these rights, please contact us using the information provided below.
9. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the revised policy on this page with an updated effective date. We encourage you to review this page periodically to stay informed about how we are protecting your information.
10. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at hello@shepardai.com or via WhatsApp. We are committed to addressing your concerns promptly and transparently.
Questions about our privacy practices? We are here to help.
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